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Shipping Policy

Last updated: 11 October 2026

1. Where we ship

SENORI supplies wholesale orders to business buyers in African countries, including West, Central and East Africa, and to other markets on request. Please tell us your destination country and city in your inquiry so we can confirm the available shipping options.

2. Shipping methods

Orders are dispatched from Guangzhou, China. Depending on your destination, quantity and timing, we can arrange sea freight or air freight through our logistics partners, or deliver the goods to a freight forwarder you nominate in China.

3. Preparation and delivery time

Ready-stock orders are prepared after stock is confirmed and payment is received. Production orders follow the production lead time agreed in your quotation. Estimated transit time depends on the shipping method and destination; we give you an estimate before you pay. Transit times are estimates and may be affected by customs, carriers or other events outside our control.

4. Shipping costs

Freight cost, the party responsible for it and the delivery terms (for example delivery to your forwarder in China or to your destination) are confirmed in writing in your quotation before payment. There are no hidden shipping charges added after confirmation unless the order or route changes at your request.

5. Customs, duties and taxes

Import duties, taxes and customs clearance at the destination are agreed in the quotation. Unless stated otherwise, they are the buyer’s responsibility.

6. Packing and tracking

Goods are packed for export. After dispatch we share the packing information and the waybill or tracking number provided by the carrier or forwarder.

7. Receiving your goods

Please inspect the goods on receipt. Quality issues, wrong or missing items must be reported as described in our After-sales & Returns Policy.

8. Contact

For shipping questions contact your sales contact, WhatsApp +86 166 2478 0974, dachuangguoji@intalk.hk.